Returns & Exchanges

At AZ Growshop ASIA, we want you to be fully satisfied with your fashion purchases, which is why we offer a 14-day return and exchange window for all unworn items with original tags attached. Please ensure all items are in their original condition to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and select the 'Order History' section to submit a return request for the specific items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided return shipping label to your package and drop it off at any authorized courier location within 5 business days.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned garments, we will process your refund or exchange within 7-10 business days to your original payment method.